Frequently Asked Questions
Everything you need to know about RE/DONE shipping, returns, and our commitment to sustainable luxury.
What makes RE/DONE denim unique?
RE/DONE is not a denim company; we are a movement to restore individuality to the luxury fashion space. We take vintage Levi’s and repurpose them into modern silhouettes, ensuring that every pair is a one-of-a-kind piece with its own history and character.
How do I find my perfect fit?
Since our vintage products are reconstructed from original materials, sizing can vary. We provide detailed measurement guides on each product page. We recommend comparing these measurements to your favorite pair of non-stretch denim for the most accurate fit.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery progress.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations or final sale items may be ineligible for return.
Do you ship internationally?
Yes, RE/DONE ships to most countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the weight of your order.
How should I care for my RE/DONE garments?
To preserve the longevity of your vintage-inspired pieces, we recommend washing in cold water and hanging to dry. Avoid high heat and harsh detergents to maintain the integrity of the fabric and the original wash.