Returns & Exchanges
We want you to love your RE/DONE pieces, but if you are not completely satisfied, we accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags remain attached and the security ribbon is intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label and a return packing slip to include inside your package.
Package Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring all original packaging and tags are included.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing